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Accessibility Statement

This accessibility statement applies to the website:
https://www.jlpristineexteriors.co.uk/

1. Our Commitment to Accessibility

At JL Pristine Exteriors we want everyone who uses our website to have a good experience and to be able to understand and use the information on the site.

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We are committed to making sure our digital content is accessible to the widest possible audience, regardless of disability or impairment, in accordance with the UK Equality Act 2010 and relevant accessibility standards.

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2. How Accessible This Website Is

We strive to meet WCAG 2.1 Level AA accessibility standards.
However, some parts of this website may not yet be fully accessible.

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The site has been tested using a combination of:

  • Manual accessibility checks

  • Automated accessibility tools

  • Keyboard-only navigation testing

  • Assistive technologies (e.g. screen readers)

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We are working to improve accessibility where issues are identified.

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3. Known Accessibility Limitations

Despite our efforts, some content may not yet be fully accessible:

a. Images and Media

  • Some images may be missing descriptive alternative text (alt text).

  • Decorative images may not be marked correctly in some cases.

 

b. PDF and Documents

  • PDFs or other documents may not be fully accessible or tagged for screen readers.

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c. Interactive Elements

  • Third-party forms or embedded content may not support full keyboard navigation.

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d. Colour Contrast

  • Some areas of text or interface elements may not yet achieve ideal contrast ratios for all visual impairments.

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4. Technical Measures We Use

To support accessibility:

  • We follow WCAG 2.1 guidelines where practicable

  • The site is structured with consistent headings

  • Navigation can be accessed via keyboard

  • Accessible form labels are provided where applicable

  • HTML is written to support assistive technologies

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5. Ongoing Improvements

We are continuously reviewing and improving accessibility by:

  • Updating content and page structure

  • Fixing accessibility issues when identified

  • Monitoring accessibility requirements and best practices

  • Running periodic accessibility audits

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6. Feedback and Contact Information

We welcome your feedback on the accessibility of https://www.jlpristineexteriors.co.uk/
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If you encounter any accessibility barriers, please contact us:

Email: jack@jlpristineexteriors.co.uk

Phone: 07508034319


Please include:

  • The web page you were visiting

  • The issue you encountered

  • Any assistive technology you were using

  • We aim to respond to feedback within 5–10 business days.

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7. Enforcement Procedure

If you feel we are not meeting accessibility requirements, you may contact:

Information Commissioner’s Office (ICO) – https://ico.org.uk/

Tel: 0303 123 1113 (UK helpline)

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8. Compatibility With Browsers and Assistive Technology

The site is designed to work with:

  • Current major web browsers (Chrome, Edge, Firefox, Safari)

  • Screen readers such as NVDA and VoiceOver

  • Keyboard navigation
     

However, compatibility may vary with older browsers or assistive technologies.

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9. More Information

For more information on accessibility standards:

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